This Privacy Policy explains how Trader's Second Brain (“TSB”, “we”, “us”, or “our”) handles personal information across traderssecondbrain.com, app.traderssecondbrain.com, our public guides and tools, prop-firm research, standalone digital products, support channels, and affiliate or referral experiences that link to this policy.
Scope
This policy applies when you browse our public website, create or use a TSB account, import or record trading data, connect a supported service, purchase or claim a digital product, contact support, join an affiliate or referral flow, or use a public calculator, guide, comparison, or research page.
A third-party website, broker, exchange, payment provider, Notion workspace, or other service may have its own privacy notice. Their handling of information is governed by their terms and policies, not this policy.
Information We Collect
- Account and contact information. This may include your name, email address, username, authentication records, product access, and the details you provide in support, correction, partnership, or media requests.
- Trading and journal information. This may include trades, orders, executions, fills, fees, positions, account labels, journal notes, screenshots, setup evidence, performance metrics, and other information you choose to import, synchronize, upload, or enter.
- Connected-service information. When you connect a supported broker, exchange, Notion workspace, or other integration, we may store the connection metadata and encrypted credentials or OAuth tokens needed to provide the feature you requested.
- Purchase and delivery information. We may receive order identifiers, purchase email, product and price information, payment status, provider customer identifiers, tax or country context supplied by the payment provider, discount or referral attribution, and delivery or entitlement status. We do not store full card details on our servers.
- Device, usage, and security information. This may include IP address, browser and device details, timestamps, referring page, pages or features used, diagnostic events, cookie or session identifiers, and logs needed to operate, secure, debug, and improve the service.
- Affiliate and referral information. If you use or operate a referral link, we may process the referral code, attribution events, conversion status, payout details, and anti-fraud signals needed to administer the program.
How We Use Information
- Provide, authenticate, personalize, and maintain the websites, application, products, research experiences, and integrations you use.
- Import and organize user-owned trading history; calculate analytics; generate reports, reviews, simulations, and requested AI-assisted insights.
- Process product delivery, verify purchases, provision access, administer referrals, and support billing or refund requests.
- Respond to support, factual correction, privacy, partnership, and security requests.
- Protect accounts, investigate abuse or fraud, monitor reliability, debug failures, and comply with legal obligations.
- Understand aggregate product usage and improve the clarity, performance, and usefulness of TSB.
- Send service messages and, where allowed, product or educational communications. You can unsubscribe from optional marketing email at any time.
Legal Bases
Where applicable law requires a legal basis, we rely on performance of a contract when processing is needed to deliver a product or service you requested; legitimate interests in operating, securing, supporting, and improving TSB; compliance with legal obligations; and consent where a specific activity requires it. The applicable basis can vary by feature and jurisdiction.
AI-Assisted Features
When you request an AI-assisted review, coach response, import repair, or similar feature, the information needed for that request may be sent to an AI service provider acting on our behalf. We limit the request to the context needed to provide the feature. AI output can be incomplete or wrong and should be reviewed by you; it is not financial advice.
How We Share Information
We do not sell or rent your personal information. We may share information in the following limited circumstances:
- Service providers. Providers that help with hosting and data storage, email delivery, payments, error monitoring, analytics, customer support, security, and AI-assisted features may process information only to provide those services to us.
- Payment providers and Merchant of Record. Paddle and any supported crypto checkout provider or network process payment-related information under their own terms and privacy notices. We receive the transaction records needed for access and support.
- Connected services you choose. We exchange the information necessary to operate an integration you explicitly connect or action you request.
- Legal, safety, and business events. We may disclose information when required by law, to protect rights and security, investigate abuse, or as part of a merger, acquisition, financing, or transfer of the business, subject to appropriate protections.
- With your direction or consent. We may share information when you ask us to or clearly authorize the disclosure.
Cookies and Analytics
We use necessary cookies and similar storage for authentication, preferences, security, checkout attribution, and core site operation. We may also use limited analytics to understand whether pages and features work. We do not use third-party tracking cookies to sell personal information or build advertising profiles.
Country-Based Partner Links
For certain partner links, we use your IP address to determine a country on our own server and select the relevant destination. If the country cannot be determined, we use the global destination. This lookup does not send your IP address to the geolocation data provider. This product includes GeoLite Data created by MaxMind, available from MaxMind.
Retention
We keep information only as long as reasonably needed to provide the service, maintain security and records, meet legal or accounting obligations, resolve disputes, and enforce agreements. Retention depends on the type of information and why it was collected. You may request account deletion, subject to records we must retain or information we need for legitimate legal, fraud-prevention, or transaction purposes.
Security
We use administrative, technical, and organizational safeguards designed to protect information. Passwords are stored as one-way hashes. Supported connection secrets are stored server-side and encrypted at rest. Payment card details are handled by the payment provider rather than stored by TSB. No method of storage or transmission can be guaranteed completely secure.
Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, and to withdraw consent where processing relies on consent. You may disconnect supported integrations from Settings, unsubscribe from optional email, and request account deletion. We may need to verify your identity before completing a request.
International Processing
TSB and its service providers may process information in countries other than your own. Where required, we use appropriate contractual or legal safeguards for international transfers.
Children
TSB is not directed to children who cannot legally consent to the processing of their personal information. If you believe a child has provided personal information without appropriate authorization, contact us so we can review and remove it where required.
Changes to This Policy
We may update this policy as the product, providers, or legal requirements change. We will publish the revised policy on this page and change the “Last updated” date. Where required, we will provide additional notice of a material change.
Contact
For privacy questions or requests, email support@traderssecondbrain.com. Include the email associated with your account or purchase and the type of request, but do not send passwords, API secrets, or private keys.