Product support
For login, access, imports, broken UI, setup, or digital-product delivery. Include the exact product and affected page; add a screenshot when it helps.
Email product support
Contact Trader's Second Brain
The right inbox. A faster answer.
Tell us whether your question is about the TSB web app, a Notion product, billing, a factual correction, or a partnership. The exact product name or page URL usually removes the most back-and-forth.
Choose the route
Start with the type of answer you need.
The same inbox handles every request, but a specific first message gets to the right context faster. Choose the closest route and include the details listed below.
Billing and refunds
For payments, duplicate charges, receipts, or refunds. Include the purchase email, product, date, and payment method. Check the refund policy first.
Email billing supportContent corrections
For outdated guides, calculators, broker data, or prop firm rules. Send the page URL, quote the relevant line, and include a primary source when possible.
Send a correctionPartnerships and media
For listings, reviews, placements, newsletters, video, or product partnerships. Explain the audience, fit, and concrete proposal in one short message.
Request the media kit
Self-service
The answer may already be one click away.
If the question is not account-specific, these are the quickest places to check before emailing.
Product docs
Setup help, import guidance, supported sources, and feature explanations.
Open docsBilling policies
Choose the policy for the web app or the standalone product you purchased.
Review policiesGuides and tools
Prop firm rules, drawdown math, position sizing, journaling, and psychology.
Browse research
Support boundary
Support and editorial corrections need different evidence.
For an account, workflow, or billing issue, send the affected product and what happened. For a review, rule, or factual correction, send the public page URL and the source that supports the update.